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IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY

Zorica Krželj-Čolović   ORCID icon orcid.org/0000-0001-9967-9102 ; Department of Economics and Business Economics, University of Dubrovnik, Dubrovnik
Zdenko Cerović ; Faculty of Tourism and Hospitality Management Opatija, University of Rijeka, Croatia

Puni tekst: engleski, pdf (97 KB) str. 0-0 preuzimanja: 372* citiraj
APA 6th Edition
Krželj-Čolović, Z. i Cerović, Z. (2013). IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY. DIEM, 1 (1), 0-0. Preuzeto s https://hrcak.srce.hr/161530
MLA 8th Edition
Krželj-Čolović, Zorica i Zdenko Cerović. "IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY." DIEM, vol. 1, br. 1, 2013, str. 0-0. https://hrcak.srce.hr/161530. Citirano 25.11.2020.
Chicago 17th Edition
Krželj-Čolović, Zorica i Zdenko Cerović. "IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY." DIEM 1, br. 1 (2013): 0-0. https://hrcak.srce.hr/161530
Harvard
Krželj-Čolović, Z., i Cerović, Z. (2013). 'IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY', DIEM, 1(1), str. 0-0. Preuzeto s: https://hrcak.srce.hr/161530 (Datum pristupa: 25.11.2020.)
Vancouver
Krželj-Čolović Z, Cerović Z. IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY. DIEM [Internet]. 2013 [pristupljeno 25.11.2020.];1(1):0-0. Dostupno na: https://hrcak.srce.hr/161530
IEEE
Z. Krželj-Čolović i Z. Cerović, "IMPLEMENTATION OF PROPERTY MANAGEMENT SYSTEM IN HOTEL INDUSTRY", DIEM, vol.1, br. 1, str. 0-0, 2013. [Online]. Dostupno na: https://hrcak.srce.hr/161530. [Citirano: 25.11.2020.]

Sažetak
Information and Communication Technologies (ICT) influences the development tourism on globally, and its development has changed the practice of business. Any reference ICT in the hotel industry necessarily begins the concept of Property Management System (PMS). PMS as an essential component for hotel management provides tools as are necessary hotel staff in performing daily operations of the reservation, the accommodation capacities management, accounting, etc. This software supports all basic activities involved with process operation accommodation facilities and interconnects systems within it. Hospitality enterprises that are constantly working on innovations in the implementation of hardware, software, and networks can be competitive in the market, which maintain the long term prosperity of the business. This paper is conceptually defined PMS and its application in the context of the impact on the hotel management. The methodology is based on secondary research examing the key dimensions of the PMS systems and their functionality. The aim of this paper is to explore the intensity of the impact on the prosperity implementation of PMS hotel management. The findings show that, despite the availability of a range of PMS software and funcionalities, the European touristic market continues to be led by a handful of providers. The unique contribution of this paper is in secondary research, the issues associated with the critical, core technology for the hotel industry, i.e. PMS.

Ključne riječi
ICT; property management system; hotel industry

Hrčak ID: 161530

URI
https://hrcak.srce.hr/161530

Posjeta: 616 *