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Managing information and intellectual capital in the development concept of tourism destinations

Nadia Pavia   ORCID icon orcid.org/0000-0002-1084-1394 ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia
Christian Stipanovic   ORCID icon orcid.org/0000-0002-1424-0756 ; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia

Puni tekst: engleski, pdf (333 KB) str. 643-650 preuzimanja: 35* citiraj
APA 6th Edition
Pavia, N. i Stipanovic, C. (2007). Managing information and intellectual capital in the development concept of tourism destinations. Tourism and hospitality management, 13 (3), 643-650. Preuzeto s https://hrcak.srce.hr/181088
MLA 8th Edition
Pavia, Nadia i Christian Stipanovic. "Managing information and intellectual capital in the development concept of tourism destinations." Tourism and hospitality management, vol. 13, br. 3, 2007, str. 643-650. https://hrcak.srce.hr/181088. Citirano 24.08.2019.
Chicago 17th Edition
Pavia, Nadia i Christian Stipanovic. "Managing information and intellectual capital in the development concept of tourism destinations." Tourism and hospitality management 13, br. 3 (2007): 643-650. https://hrcak.srce.hr/181088
Harvard
Pavia, N., i Stipanovic, C. (2007). 'Managing information and intellectual capital in the development concept of tourism destinations', Tourism and hospitality management, 13(3), str. 643-650. Preuzeto s: https://hrcak.srce.hr/181088 (Datum pristupa: 24.08.2019.)
Vancouver
Pavia N, Stipanovic C. Managing information and intellectual capital in the development concept of tourism destinations. Tourism and hospitality management [Internet]. 2007 [pristupljeno 24.08.2019.];13(3):643-650. Dostupno na: https://hrcak.srce.hr/181088
IEEE
N. Pavia i C. Stipanovic, "Managing information and intellectual capital in the development concept of tourism destinations", Tourism and hospitality management, vol.13, br. 3, str. 643-650, 2007. [Online]. Dostupno na: https://hrcak.srce.hr/181088. [Citirano: 24.08.2019.]

Sažetak
Tourism of the twenty-first century is evolving into an industry of entertainment, active holidaymaking, events and experiences. By innovating their development concepts based on original solutions and ideas and through the synergy of tourism supply providers and the local population, tourism
destinations need to take an active part in creating the future and find answers to the key issues of: (1) how to be better and different relative to the competition, (2) how to more fully meet the needs of modern clients.
In permanently optimising a destination’s offering, it is vital to use the new strategic orientations of benchmarking, business intelligence (competition), IQM and CRM (clients) to gather and transform data into information and knowledge as a starting point for making decisions and devising a destination’s development concept. The key is to identify what is essential in a plethora of data and to manage information in selecting a variant of development that provides the greatest likelihood of success. On the globalised, turbulent marketplace, intellectual capital and information are becoming primary resources in gaining higher competitive advantages (speed – time).

Ključne riječi
information; intellectual capital; development concept; destination; innovation

Hrčak ID: 181088

URI
https://hrcak.srce.hr/181088

Posjeta: 79 *