Prethodno priopćenje
https://doi.org/10.31784/zvr.7.1.5
THE IMPACT OF ETHICAL IDEOLOGIES ON THE JUDGMENT OF ONLINE MARKETING COMMUNICATIONS ETHICS IN THE TOURISM MARKET – TOURISM STUDENTS’ PERSPECTIVE
Dina Lončarić
orcid.org/0000-0003-2285-0252
; University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, Croatia
Mateja Balent
orcid.org/0000-0002-7024-302X
Sažetak
The purpose of this paper is to study the relationship between ethical ideologies and the judgment of online marketing communications ethics in the tourism market. The aim of the research is also to establish a relationship between the judgement of online communications ethics and behavioural intentions. The paper is based on empirical research conducted using the scenario method and survey method. The Ethics Position Questionnaire (EPQ) was used to measure ethical ideology along two dimensions, relativism and idealism. Five scenarios were designed, describing potentially ethically ambiguous situations. A relationship was established between ethical ideologies and ethical judgements of online marketing communications. The study proved that respondents who scored higher on the idealism scale have more rigid criteria with regard to online communications ethics and were better at recognising ethically ambiguous situations. A relationship between the ethical judgements of the described situations and behavioural intention was also established. Although topics relating to online communications on the tourism market are extensively researched, there are few studies dealing with ethical judgement of such communications. The special contribution of this paper is in the fact that research includes students of tourism and hospitality who will, in the near future, find themselves in situations where they will need to make, and take moral responsibility for, decisions regarding communications in the tourism market. Therefore, this research contributes both to theory and practice.
Ključne riječi
online marketing communication ethics; online marketing communications; ethical ideologies; tourism students; Ethics Position Questionnaire
Hrčak ID:
219984
URI
Datum izdavanja:
13.5.2019.
Posjeta: 2.804 *