Original scientific paper
https://doi.org/10.22522/cmr20210268
European Parliament and Croatian Government in Crisis Communication: A Comparative Study of Crisis Communication During the Covid-19 Pandemic
Danijel Labaš
orcid.org/0000-0002-2339-6277
; Fakultet hrvatskih studija Sveučilišta u Zagrebu, Zagreb, Hrvatska
Maja Fistrić
orcid.org/0000-0002-5053-3388
; Millenium promocija
Nikolina Lednicki
orcid.org/0000-0003-2542-5294
; European Processor Initiative (Faculty of Electrical Engineering and Computing, University of Zagreb)
Abstract
An unprecedented challenge has been set upon world leaders and governments. The COVID-19 virus has
stopped the world in its tracks and has halted the economic growth of the globalized world. Nobody
seemingly had an answer to the pandemic and panic has taken over the minds of people. This paper
aims to prepare a comparative study of the crisis communication of the European Parliament and the
Croatian Government during the COVID-19 pandemic. It presents a quantitative analysis of some chosen
and available communication channels through which the European Parliament and the Croatian Government communicated, from the first recorded cases until September 1, 2020. The purpose of this paper
is to contribute to establishing strategic and first-rate service that will communicate effectively in these
kinds of situations. The objective of comparing responses of the Croatian Government and the European
Parliament is to show that good practices can be implemented effectively to the benefit of the public.
Keywords
crisis communication; COVID-19; European Parliament; Croatian Government
Hrčak ID:
270142
URI
Publication date:
31.12.2021.
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