Izvorni znanstveni članak
https://doi.org/10.64332/ujbb.25.1.2
Job Satisfaction Among Nurses in the Republic of Croatia: A Cross-Sectional Study
Ana Kalvarešin
; Sisak Stari Kindergarten Sisak, Croatia
Dalibor Čavić
orcid.org/0000-0001-6609-1492
; University Department of Nursing Catholic University of Croatia Zagreb, Croatia
*
Ingrid Marton
; Department of Obstetrics and Gynaecology Sveti Duh Clinical Hospital Zagreb, Croatia
* Dopisni autor.
Sažetak
Background: Job satisfaction can be defi ned as a feeling of fulfi lment or happiness related to all or specifi c aspects of work. It is generally assessed through certain job characteristics such as compensation, benefi ts, interpersonal relationships, and work organization. Employee dissatisfaction can lead to burnout syndrome as well as other mental and physical illnesses that negatively affect their quality of life. Aim: The aim of this study was to examine the degree of job satisfaction amongst nurses at primary, secondary and tertiary level of healthcare in the Republic of Croatia. Methods: The study was conducted using an online survey distributed to respondents via social media and email. The Job Satisfaction Survey (JSS), with 36 items and nine facets created by Spector P.E., was used to assess job satisfaction amongst nurses. We added six sociodemographic items to this survey. Results: A total of 372 nurses participated in this study. The highest score was obtained for the facet nature of work (M = 16.4; SD = 3.3) and lowest for pay (M = 9.3; SD = 3.4). Only 10% of respondents reported overall job satisfaction, 54% were ambivalent, and 36% expressed dissatisfaction. There was no statistical difference between job satisfaction and the level of education (P > 0.05). More than 50% of participants were dissatisfi ed with pay, promotion and fringe benefi ts (P < 0.001) while 56% of participants felt that their work was not adequately appreciated. Conclusion: Considering the results obtained from this study, we conclude that many nurses in the Republic of Croatia are quite dissatisfi ed in some facets of their job such as pay, promotion and benefi ts and satisfi ed or ambivalent in others such as job characteristics or supervisors. It’s important to conduct job satisfaction studies and investigate the causes of dissatisfaction at a national level, involving a larger number of healthcare nurses, to proactively infl uence and prevent the consequences of dissatisfaction.
Ključne riječi
job satisfaction; nursing; work environment
Hrčak ID:
334389
URI
Datum izdavanja:
2.6.2025.
Posjeta: 388 *