Health Bulletin, Vol. 11 No. 2, 2025.
Original scientific paper
IMPROVING THE QUALITY OF HEALTH CARE IN UROLOGY THROUGH THE INTEGRATION OF MANAGERIAL, EDUCATIONAL AND INNOVATIVE APPROACHES
Maja Arđelan
; Faculty of Health Studies, University of Mostar, 88 000 Mostar, Bosnia & Herzegovina
*
* Corresponding author.
Abstract
Introduction: Improving the quality of health care in urology requires the integration of
managerial, educational, and innovative approaches, which ensures better treatment outcomes
and higher patient satisfaction. The implementation of clinical guidelines in network hospitals
enhances compliance with recommended procedures, particularly in cancer treatment. The
introduction of new technologies facilitates adaptation to changing health needs. In
cardiovascular care, similar initiatives lead to statistically significant improvements in
outcomes. Key success factors include a clear vision, staff autonomy, and patient engagement.
Continuous education and professional development strengthen the competencies of
healthcare workers, enabling them to keep up with contemporary practices and technologies
and to improve the quality of urological care.
Participants and methods: The sample included 51 healthcare professionals of various profiles
employed at the Urology Department of the University Clinical Hospital Mostar. A
combination of descriptive and exploratory methods was used, and data were collected
through an electronically distributed survey questionnaire. Quantitative data were analyzed
using SPSS software, while qualitative data were processed through thematic analysis.
Results: The results show that 92% of respondents believe that the integration of managerial,
educational, and innovative approaches significantly improves the quality of healthcare. Key
strategies for improvement include continuous staff education (87%), improved work
organization (64%), and strengthening interpersonal relations (59%). The most common
obstacles are insufficient staff training (78%), outdated equipment (65%), and administrative
burdens (58%). Staff shortages (34%) and financial constraints (29%) were not identified as
the main issues. The findings indicate the need for targeted intervention in education,
equipment modernization, and reduction of administrative burdens to improve healthcare and
treatment outcomes.
Conclusion: The integration of innovative approaches into health care can significantly
improve the quality of treatment. However, challenges remain in their implementation,
particularly in the areas of management and education.
Keywords
urology; management; education; innovation; quality of care
Hrčak ID:
340135
URI
Publication date:
28.11.2025.
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