Pregledni rad
https://doi.org/10.20867/thm.4.2.12
The quality of hotel personnel
Milota Vetrakova
; Faculty o f Economics, University o f Matej Bel, Banska Bystrica, Slovakia
Sažetak
The type of jobs in hotel. The importance of quality. Responsibility for the quality assurance of personnel. Criteria of selection process. Criteria to the job. Training and education of personnel. Utilisation of personnel’s skills and abilities. Honesty and care of hotel management about quality development of personnel.
Ključne riječi
quality of workforce; quality of job; selection criteria; quality development of personnel; quality assessment; quality assurance
Hrčak ID:
182052
URI
Datum izdavanja:
30.12.1998.
Posjeta: 2.394 *