Transition, Vol. 26 No. 53, 2025.
Review article
THE STRATEGIC ROLE OF INFORMATION SYSTEMS IN ORGANIZATIONS IN BOSNIA AND HERZEGOVINA
Vernes Vinčević
orcid.org/0000-0001-5138-2393
Abstract
The paper analyzes and investigates important aspects of the use and importance of
information systems in organizations and companies in Bosnia and Herzegovina.
Information systems play a key role in all aspects of business, from data and information
management to process automation, communication and decision support. Information
systems play an important strategic role in the business of an organization. Research on the
use of information systems in Bosnia and Herzegovina companies can be of great
importance for improving the quality of customer service, increasing efficiency,
productivity, improving the competitiveness of the organization, the quality of decisionmaking and data analysis for the purpose of improving business, implementing new
information systems in organizations, etc. The aim of the paper is to analyze, investigate
and determine how often information systems are used in Bosnian and Herzegovina
companies and present the level of use of information systems in use, their advantages and
other things. For the purposes of this research, a survey was conducted for 81 companies
(organizations) in Bosnia and Herzegovina.
Keywords
Hrčak ID:
336271
URI
Publication date:
6.10.2025.
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