Acta clinica Croatica, Vol. 65. No. 1, 2026.
Izvorni znanstveni članak
https://doi.org/10.20471/acc.2026.65.01.04
Development and Validation of the Blood Donor Motivation and Satisfaction (BDMS) Questionnaire
Kristina Kralik
; Department of Medical Statistics and Medical Informatics, Faculty of Medicine, Josip Juraj Strossmayer University of Osijek, Osijek, Croatia
Tena Velki
; Faculty of Education, Josip Juraj Strossmayer University of Osijek, Osijek, Croatia
Vesna Ilakovac
; Department of Medical Statistics and Medical Informatics, Faculty of Medicine, Josip Juraj Strossmayer University of Osijek, Osijek, Croatia
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* Dopisni autor.
Sažetak
The aim of the study was to develop an instrument to examine satisfaction with
the institution blood donation services, donor health, emotional state, satisfaction
with communication, employees and the institution, as well as motivation
and reasons for the first/repeat blood donation. The study was conducted on
voluntary blood donors (N=928), who donated their blood at the Clinical Institute
of Transfusion Medicine, Osijek University Hospital Center, in the period
from December 2019 to September 2020. Data were collected in three phases.
The first phase of the research involved 326 blood donors on which the constructive
validity, reliability and sensitivity of individual scales and subscales
were checked, and items with satisfactory psychometric characteristics selected.
The second phase consisted of 310 voluntary blood donors, which tested metric
characteristics of the improved instrument and obtained the final version of the
Blood Donor Motivation and Satisfaction (BDMS) Questionnaire, which is divided
into seven scales (Subjective Health Scale, Scale of general Emotional State,
Scale of Discomfort during Donation, Communication Satisfaction Scale, Service
Quality Scale, Motivation scale, and Reasons for First or Repeat Donation Scale).
During the third phase (N=292), the BDMS was validated. The questionnaire was
found to be a valid and reliable measuring instrument, with satisfactory psychometric
characteristics.
Ključne riječi
Blood donors; Motivation; Validation; Satisfaction with service
Hrčak ID:
345828
URI
Datum izdavanja:
27.3.2026.
Posjeta: 363 *