Poslovna izvrsnost, Vol. 1 No. 2, 2007.
Prethodno priopćenje
EUROPEAN QUALITY AWARD – COMMON ELEMENTS OF AWARD ORGANIZATIONS
Paško Melvan
; Sinaco, Zagreb, Hrvatska
Sažetak
The European Quality Award (EQA), which has been granted by the European Foundation for Quality Management since 1992 (EFQM), is a prestigious award which is highly esteemed worldwide. It is awarded to the organizations for excellent business achievements, so it is often called a business excellence award. This work considers common elements of organizations which have been granted a European Quality Award with the levels of Award Winner, Prize Winner and Finalist.
The analysis uses the data about the awarded organizations in the period from 1992 to 2006 published in the EFQM`s Winners History. The analysis uses the data about the awarded organizations in 2005 and 2006 published in the annual Recognized book in 2005 and 2006 in the chapter „Milestones to Excellence“. In that chapter the common elements of the awarded organizations have been recognized, which can be classified in three groups:
- Management systems (established and/or certified),
- Improvement projects (implemented and/or in course),
- Award applications (participation and/or awarding).
The purpose of the analysis is to point out the possible internal connection of the mentioned common elements among the award winners and establish the:
- total number of common elements for each organization, average number of common elements according to the award levels,
- maximum and minimum number of common elements awarded in 2005 and 2006,
- maximum, minimum and average time necessary for obtaining of awards,
and other possible features according to the needs, which shall emerge during the analysis.
On the basis of the established relations among the common elements of the awarded organizations it is attempted to estimate the time necessary for obtaining an award depending on the application of common elements.
Ključne riječi
European quality award; European foundation for quality management; management systems; improvement projects; award applications
Hrčak ID:
38534
URI
Datum izdavanja:
28.12.2007.
Posjeta: 2.780 *