Professional paper
https://doi.org/10.20867/thm.3.1.2
Recurrent decisions and innovation management in tourism
Igor Brajdić
; Faculty of tourism and hospitality management, University of Rijeka, Opatija, Croatia
Abstract
A possible starting point when considering the theory of decision-making is offered in the concept of recurrence of problem situations as a concept which is in direct connection with innovative management. The importance of innovative management is present in all activities including too tourism. For the successful realisation of innovation in tourism two aims should be satisfied:
• Foresee as much as possible non-recurrent problem situations.
• Increase the number of self-occurring, non-recurrent problem situations.
Decisions made by innovative managers, and especially top managers in tourism, who are often confronted with non-recurrent situations, and need to make non-structured decisions, can best be described using the descriptive model for decision-making.
To enable the realisation of given goals of quality decision-making in management for Croatia's tourism it is necessary to depart from recurrent and self-transcendental systems (to which belongs also tourism), and include an intelligent support system for decision-making. To enable a practical realisation it is necessary to create and maintain a completely new culture of tourism management directed towards the concept of creativity and innovation.
Keywords
innovative management; tourism; recurrent problem situations; decision-making models; intelligent support system for decision-making
Hrčak ID:
182364
URI
Publication date:
30.6.1997.
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