Original scientific paper
https://doi.org/10.15516/cje.v21i2.3014
Examination of the Relationship between Emotional Labour and Organizational Cynicism Levels of Teachers
Saadet Kuru Çetin
orcid.org/0000-0003-4847-5796
; Mugla Sıtkı Koçman University, Faculty of Education, Department of Educational Administration, Supervision, Planning and Economics
Abstract
This study aims to determine the relationship between the emotional labour and the organizational cynicism levels of teachers employed in the public educational institutions located in Mentese County of Mugla Province in south-western Turkey. The canonical correlation analysis was used in analysing the data. The sample of the survey was composed of 370 teachers who were employed in Mentese County. The data of the survey were obtained with two scales. The first one is the Emotional Labour Scale adapted by Basım and Demirtas (2012). The second one is the Organizational Cynicism Scale developed by Brandes, Dharwadkar, and Dean in 1999 and adapted into Turkish by Karacaoglu and Ince (2012). According to research findings, three canonical functions were obtained regarding the relationship between the emotional labour and organizational cynicism perceptions of teachers, and it was determined that two of these three canonical functions are statistically significant. In the canonical model composed of the cumulative values of canonical functions, the covariance shared by the sets of emotional labour and organizational cynicism was calculated as 28%.
Keywords
canonical correlation; deep-acting emotional labour; expressions of naturally felt emotions; organizational cynicism; surface-acting teacher.
Hrčak ID:
225033
URI
Publication date:
26.6.2019.
Visits: 1.512 *