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Hum : Journal of the Faculty of Humanities and Social Sciences, University of Mostar, No. 1, 2006.

Review article

CRISIS COMMUNICATION

Zoran Tomić ; Faculty of Humanities and Social Sciences, University of Mostar
Josip Sapunar ; Faculty of Political Science, University of Zagreb

Full text: croatian pdf 176 Kb

page 298-310

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Full text: english pdf 37 Kb

page 311-311

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Abstract

Great attention is given to the contemporary management and it has a
strategic place in the life of organizations. In this paper the authors define
crisis and crisis communication, publicity that is involved in the crisis,
analyze types and causes of crises and deal with a process of crisis communication.
In the paper the crisis communication is treated as an information
and as a strategy.

Keywords

crisis; crisis communication; public relations; management; publicity; crisis plan.

Hrčak ID:

231872

URI

https://hrcak.srce.hr/231872

Publication date:

19.12.2006.

Article data in other languages: croatian

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