Business Excellence, Vol. 16 No. 2, 2022.
Original scientific paper
https://doi.org/10.22598/pi-be/2022.16.2.11
HUMAN RESOURCE MANAGEMENT AND LABOUR MARKET CHALLENGES: THE EVIDENCE FROM LARGE CROATIAN SERVICE INDUSTRY COMPANIES
Danica Bakotić
orcid.org/0000-0001-8191-4872
; Ekonomski fakultet Sveučilišta u Splitu, Hrvatska
Antonia Vulić
Abstract
The aim of this paper was to explore how large Croatian companies engaged in
service industry in their HRM practice deals with labour market challenges. The
empirical research has been conducted in 2021 via specially designed questionnaire on
the sample of 33 large Croatian companies from the service industry. The labour market
challenges that have been explored were: aging population, shortage of workers, growing
number of women at the labour market, labour mobility, process automation, workplace
changes caused by COVID-19, employment diversity, characteristics of young people.
The research results showed that the activities of companies in the field of human
resource management related to certain influences from the labour market are very
modest. The reasons for this could be twofold. The observed influences from the labour
market do not have as many negative implications in practice as the statistics suggested,
or the companies from the sample have some difficulties in anticipating and incorporating
labour market influences into human resource management practice, and their strategic
human resource management is not sufficiently developed. However, this conclusion
should be taken with some reservations due to the research limitations. In order to verify
it, it is necessary to conduct further research on this issue, especially qualitative research.
Keywords
labour market; human resource management; company.
Hrčak ID:
287195
URI
Publication date:
14.12.2022.
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