Original scientific paper
https://doi.org/10.47954/ijcbe.4.1.1
Digital tools and digital solutions in the practice of Hungarian SMEs
Ágnes Csiszárik-Kocsir
Mónika Garai-Fodor
János Varga
Abstract
The digital wave of the 21st century has reached and affected all sectors of the economy. The IT developments that started after the turn of the millennium have brought a level of change to organisations that was unprecedented in previous years. The pandemic has given a new impetus to this process. While larger companies were prepared for these challenges well in advance, it was only during the pandemic, and thanks to the shutdowns, that small and medium-sized enterprises made a significant shift towards digitalisation. The digital imperative has created many obstacles for businesses. In many cases, there is a lack of skills, knowledge and capability, as well as considerable resistance to the processes at both organisational and employee level. The aim of our study is to present the digital aspirations of SMEs after the pandemic, covering the tools used, the applicability of online solutions, the barriers and obstacles to their adoption, based on the results of a primary research conducted in Hungary.
Keywords
digitalisation, SMEs, pandemic, change
Hrčak ID:
326930
URI
Publication date:
31.12.2023.
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