Business Excellence, Vol. 2 No. 2, 2008.
Review article
FMEA METHOD OF QUALITY MANAGEMENT
Tomislav Dobrović
; REGOS, Zagreb, Croatia
Diana Tadić
; VERN Polytechnic
Zoran Stanko
; Proeduco, Zagreb, Croatia
Abstract
Failure Mode and Effect Analysis (FMEA) is a systematic method designed to identify and prevent product or process problems before they occur, and it is focused on failure prevention - on reducing possibilities of failure as well as on increasing user satisfaction. There are four main FMEA categories: system FMEA, design FMEA, process FMEA and service FMEA. The method could be identified by the uniformity of terms used in applying this method, such as: failure, consequence, risk, failure cause, importance, probability of appearance, probability of detection and RPN factor. The application of FMEA raises the quality costs, mostly increasing the preventive component. This paper shows partial results of the conducted research on the application of the FMEA method in foreign trade companies in the Republic of Croatia.
Keywords
FMEA method; failure; risk; prevention
Hrčak ID:
38554
URI
Publication date:
30.12.2008.
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