Business Excellence, Vol. 3 No. 1, 2009.
Review article
BUSINESS INTELLIGENCE — KEY FACTOR OF BUSINESS EXCELLENCE CASE STUDY: INDUSTRIAL ESPIONAGE
Zdravko Bazdan
; University of Dubrovnik, Department of Economics and Business
Abstract
This paper is about business intelligence as the key factor of business excellence, as well as about the business intelligence service as a concentrated expression of business intelligence, which does not represent cost — but investment. By this we mean the regular versus irregular and allowed versus illicit collection of business information. The illicit and irregular collection of information belongs to the area if business espionage, i.e. to the notorious area if industrial espionage. The paper elaborates on business espionage as well as on net espionage which relates to science and technology. It also mentions country intelligence. The paper draws firm line between the allowed business intelligence based on the so-called open sources and business espionage which is based on the so-called closed sources.
Keywords
business intelligence service; business espionage; industrial espionage; Net espionage; privileged information
Hrčak ID:
41069
URI
Publication date:
30.6.2009.
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