Pregledni rad
BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION
Damir Đogić
Puni tekst: hrvatski pdf 183 Kb
str. 135-154
preuzimanja: 1.865
citiraj
APA 6th Edition
Đogić, D. (2017). BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION. Mostariensia, 21 (2), 135-154. Preuzeto s https://hrcak.srce.hr/206155
MLA 8th Edition
Đogić, Damir. "BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION." Mostariensia, vol. 21, br. 2, 2017, str. 135-154. https://hrcak.srce.hr/206155. Citirano 26.11.2024.
Chicago 17th Edition
Đogić, Damir. "BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION." Mostariensia 21, br. 2 (2017): 135-154. https://hrcak.srce.hr/206155
Harvard
Đogić, D. (2017). 'BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION', Mostariensia, 21(2), str. 135-154. Preuzeto s: https://hrcak.srce.hr/206155 (Datum pristupa: 26.11.2024.)
Vancouver
Đogić D. BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION. Mostariensia [Internet]. 2017 [pristupljeno 26.11.2024.];21(2):135-154. Dostupno na: https://hrcak.srce.hr/206155
IEEE
D. Đogić, "BUSINESS PROCESS REENGINEERING IN PUBLIC SECTOR – E-GOVERNMENT AS AN EXAMPLE OF BPR IN PUBLIC ADMINISTRATION", Mostariensia, vol.21, br. 2, str. 135-154, 2017. [Online]. Dostupno na: https://hrcak.srce.hr/206155. [Citirano: 26.11.2024.]
Sažetak
Business process reengineering (BPR) has been given a lot of attention in the field of industrial engineering and it has been a subject of significant amount of research in the field of management.
However, much less attention has been paid to BPR in the context of public sector management. In rare research on said subject, BPR was adressed mostly theoreticaly without any clear model of it’s
implementation and possible benefits. Managers tend to be uncertain about the application of BPR in public processes, and are in doubt as to how to reorganize public sector organizations in line with the contemporary BPR. One of the positive examples of reorganization of business processes in public administration is the establishment of E-Government which allows citizens a modern, simplified and accelerated communication with public administration and also improves public sector transparency in providing public services. This paper presents the theoretical review of basic assumptions and fundamentals of BPR, as well as e-Government, and analyzes the reengineering of business processes in the public sector studying the case of e-Croatia along with benefits it brings to citizens as public service consumers.
Ključne riječi
Business process reengineering; public sector; e-Government; e-Croatia; public service
Hrčak ID:
206155
URI
https://hrcak.srce.hr/206155
Datum izdavanja:
27.12.2017.
Podaci na drugim jezicima:
hrvatski
Posjeta: 3.249
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