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Engineering Review : International journal for publishing of original researches from the aspect of structural analysis, materials and new technologies in the field of mechanical engineering, shipbuilding, fundamental engineering sciences, computer sciences, electrical engin, Vol. 27 No. 2, 2007.

Review article

OSNOVNI PRISTUPI POTPUNOM UPRAVLJANJU KVALITETOM I TEMELJNI KONCEPTI IZVRSNOSTI

Aleksandar Vuković ; Faculty of Engineering, University of Rijeka, Rijeka, Croatia
Duško Pavletić ; Faculty of Engineering, University of Rijeka, Rijeka, Croatia
Milan Ikonić ; Faculty of Engineering, University of Rijeka, Rijeka, Croatia

Full text: croatian pdf 247 Kb

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Full text: english pdf 247 Kb

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Abstract

Rad daje pregled osnovnih pristupa ukupnom upravljanju kvalitetom (TQM) temeljnih koncepata izvrsnosti u njihovu osnovnom obliku, te kriterija modela nagrada kvalitete u cilju postizanja TQM-a. Temeljni koncepti izvrsnosti daju nam radni okvir za postizanje TQM-a, a utemeljeni su na principima TQM-a.

Keywords

koncepti izvrsnosti; upravljanje kvalitetom; nagrade kvalitete

Hrčak ID:

26342

URI

https://hrcak.srce.hr/26342

Publication date:

27.12.2007.

Article data in other languages: english

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