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Original scientific paper

https://doi.org/10.22522/cmr20170120

Healthcare Workers Sharing Knowledge Online: Intrinsic Motivations and Well-Being Consequences of Participating in Social Technologies at Work

Anika Batenburg orcid id orcid.org/0000-0001-5197-6423 ; Faculty of Arts, Radboud University Nijmegen, The Netherlands


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Abstract

To increase efficiency, knowledge sharing behaviour, and collaboration at work, social technologies are being rapidly implemented within organizations. However, there is a lack of studies showing how these new communication technologies affect employees. The goal of the current study was to indicate intrinsic motivations for online knowledge sharing behaviour and to find out if employees actually experience improvements in terms of well-being at work due to online participation. A survey study among 260 employees of a healthcare organization showed that feelings of competence in using the internal social media platform to share knowledge were positively related to online knowledge sharing behaviour. Moreover, employees who shared their knowledge more actively online also claimed that the platform made them more competent at work, autonomous at work, and improved their relationship with co-workers. Furthermore, a relationship between online knowledge sharing behaviour and job satisfaction was found, mediated by feelings of competence at work.

Keywords

internal social media; online knowledge sharing; self-determination theory; intrinsic motivations; well-being at work

Hrčak ID:

185284

URI

https://hrcak.srce.hr/185284

Publication date:

27.7.2017.

Article data in other languages: croatian

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