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Original scientific paper

CRITICAL CONTROL POINT (CCP) IN THE PROCESS OF IMPLEMENTING THE HAZARD ANALYSIS AND CRITICAL CONTROL POINT (HACCP) IN HOSPITALITY FACILITIES IN THE REPUBLIC OF CROATIA

Mirko Bošnjak


Full text: croatian doc 256 Kb

page 163-181

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Full text: english doc 237 Kb

page 163-181

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Abstract


Summary: Our electronic media often feature, at prime time, marketing messages of individual supermarket chains, proclaiming: “produced in compliance with HACCP standards“. In this way, a supermarket chain sends the message to its customers that “the offered product has been produced under the world’s highest quality system for hazard analysis in the process of food production“. How soon are we going to see labels stating “produced in compliance with HACCP standards” at every hospitality facility or in every kiosk selling bakery products? What does this type of advertising imply in the first place? The questions that should be addressed here are to what extent is such a message correct, and has HACCP in effect really been envisaged in this way?

A supermarket chain that can afford expensive commercials may not have actually made changes in the production, distribution, storage and sales systems that it is trying to promote through HCCP. Who in the Republic of Croatia is authorised to control whether HACCP standards are actually being applied? Or are consumers simply being misled?

Keywords

HACCP (Hazard Analysis and Critical Control Points); TQM (Total Quality Management); self-control; quality; identifying with the process

Hrčak ID:

43448

URI

https://hrcak.srce.hr/43448

Publication date:

18.5.2009.

Article data in other languages: croatian

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